James Williams

James Williams is a high school teacher and tech enthusiast who isn't a programmer or a video pro-he's a regular guy who figured out how to save his own family videos and wants to help everyone else do the same. His journey began when a cherished video of his daughter's first birthday suddenly refused to play. Frustrated by the jargon-filled guides he found online, he made it his mission to find the simplest, most effective solutions for non-technical users.

James' writing style is friendly, encouraging, and completely free of confusing acronyms. He provides simple, step-by-step guides with screenshots, walking readers through the process of fixing common problems. He believes you shouldn't need a computer science degree to rescue your memories. For James, the goal is to empower everyday people to take control of their digital lives and bring their lost moments back to the screen.

Education

B.S. in Education, self-taught in consumer technology and software testing.

Expertise

• Testing and reviewing consumer-level video repair software
• Simplifying complex technical topics for beginners
• Troubleshooting common playback and file compatibility issues
• Identifying and fixing audio-video sync problems

Equipment

• Standard Windows PC and a MacBook Air
• Licenses for all major consumer repair tools (e.g., Stellar, EaseUS, Repairit)
• A library of "corrupted" test files in various formats
• Smartphone and DSLR for creating real-world test scenarios

Philosophy

"You shouldn't need a computer science degree to rescue your own memories."